Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below.
Order Processing Time
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All orders are processed within 1–3 business days after payment is confirmed.
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Orders are not processed or shipped on weekends or public holidays.
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During peak seasons or promotions, processing times may be slightly longer.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Local Orders: 2–5 business days
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International Orders: 7–21 business days
Delivery times are estimates and may vary depending on your location, customs clearance, or courier delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS with tracking details (if available).
Shipping Carriers
We work with trusted courier partners to ensure safe and timely delivery of your order.
Delays & Unexpected Issues
While we do our best to deliver on time, delays may occur due to weather conditions, holidays, customs inspections, or courier issues beyond our control.
Incorrect Address
Please make sure your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery so we can assist you.
International Shipping & Customs
For international orders, customers are responsible for any customs duties, taxes, or import fees required by their country.
Contact Us
If you have any questions about shipping, please contact our support team through our store contact page.